Frequently Asked Questions
Al-Birr wa Al-Ihsan Foundation operates with limited resources and strong principles of dignity, fairness, and responsibility. Our process is designed to ensure that assistance reaches those who truly need it while protecting the privacy and honour of beneficiaries.
Al-Birr wa Al-Ihsan Foundation mehdood resources aur mazboot usoolon ki bunyaad par kaam karti hai — izzat, insaf, aur zimmedari. Hamara process is tarah tayar kiya gaya hai ke madad asal zaruratmand afrad tak pohanche aur beneficiaries ki privacy aur waqar mehfooz rahe.
No Cash Policy
No direct cash assistance
No Cash Policy
Seedhi cash assistance nahi di jati
No External Donations
Self-funded initiative
No External Donations
Yeh self-funded initiative hai
Dignity First
Privacy and respect remain a priority
Izzat Pehle
Privacy aur ehtram hamari aham tarjeeh hai
Below are answers to some of the most common questions about our process, policies, and communication channels.
Neeche hamare process, policies, aur communication channels se mutalliq aam sawalat ke jawab diye gaye hain.
About the Foundation
Foundation Ke Bare Mein
- Private humanitarian initiative focused on helping individuals and families in genuine need.
- Works with dignity and respect.
- Al-Birr means righteousness in duty.
- Al-Ihsan means excellence in giving.
- Yeh ek private insani madad ka idara hai jo asal zaruratmand afrad aur khandanon ki madad karta hai.
- Is ka bunyadi asool izzat aur ehtram hai.
- Al-Birr ka matlab farz mein nek aur raast hona hai.
- Al-Ihsan ka matlab behtareen andaaz mein dena hai.
- School fees support.
- Ration or groceries.
- Basic wedding essentials, not luxury expenses.
- Essential medical support, excluding pharmacy purchases.
- School fees ki madad.
- Ration ya groceries.
- Shaadi ke bunyadi zaruri samaan, luxury kharch nahi.
- Zaruri tibbi madad, lekin pharmacy purchases shamil nahi.
- Individuals facing genuine financial hardship.
- Families in genuine need.
- Requests may also be submitted through trusted referrals.
- Woh afrad jo asal maali mushkilaat ka samna kar rahe hon.
- Woh khandan jo waqai zaruratmand hon.
- Request trusted referral ke zariye bhi di ja sakti hai.
Review & Verification
Review Aur Verification
- Helps smoother processing.
- Helps establish trust.
- Allows cases to be reviewed more efficiently.
- Is se processing zyada asaan hoti hai.
- Referral trust banane mein madad karta hai.
- Case ko zyada asani se review karne mein madad milti hai.
- A dignified verification process is followed.
- The process may vary depending on the situation.
- Details are not publicly disclosed for fairness and integrity.
- Ek izzatdar verification process follow kiya jata hai.
- Yeh process halaat ke mutabiq badal sakta hai.
- Fairness aur integrity ke liye tafseel public nahi ki jati.
- Yes. Each request is reviewed carefully.
- A case may be accepted or declined based on verification, urgency, and available resources.
- Decisions are made for fairness and responsible use of resources.
- Haan. Har request ko ghour se review kiya jata hai.
- Case verification, urgency aur available resources ke mutabiq accept ya reject ho sakta hai.
- Faislay fairness aur zimmedarana istemal ke liye kiye jate hain.
- To protect dignity.
- To prevent fraud and misuse.
- To maintain fairness for all applicants.
- To use limited resources responsibly.
- Izzat mehfooz rakhne ke liye.
- Fraud aur misuse rokne ke liye.
- Tamam applicants ke liye fairness barqarar rakhne ke liye.
- Limited resources ko zimmedari se istemal karne ke liye.
Privacy & Dignity
Raazdari Aur Izzat
- No. Identity is not revealed publicly unless the beneficiary explicitly agrees.
- Protecting dignity and privacy is a core principle.
- Nahi. Beneficiary ki pehchan public nahi ki jati jab tak woh razamandi na de.
- Izzat aur privacy ka tahaffuz bunyadi asool hai.
- Yes. All documents and case details are treated as strictly confidential.
- They are used only for verification and assistance purposes.
- Haan. Tamam documents aur case details sakhti se mehfooz rakhe jate hain.
- Yeh sirf verification aur assistance ke maqsad ke liye istemal hote hain.
- Yes. Complaints, suggestions, and feedback are handled confidentially.
- The goal is continuous improvement while maintaining dignity and trust.
- Haan. Complaint, suggestion aur feedback ko raazdari ke saath handle kiya jata hai.
- Maqsad behtari lana hai jab ke izzat aur bharosa barqarar rahe.
Support Guidelines
Support Guidelines
- No. External donations are not accepted.
- In some cases, verified cases may be referred directly to people who wish to help.
- Nahi. External donations qabool nahi ki jati.
- Kuch cases mein verified case seedha un afrad ko refer kiya ja sakta hai jo madad karna chahte hon.
- No. The foundation follows a strict no-cash policy.
- Support is provided through direct assistance or essential items and services.
- Nahi. Foundation sakht no-cash policy follow karti hai.
- Madad seedhi assistance ya zaruri samaan aur services ki shakal mein di jati hai.
- No. Monthly or continuous assistance is not promised.
- If help is needed again in the future, a new request must be submitted.
- Nahi. Mahana ya lagataar madad ka wada nahi kiya jata.
- Agar mustaqbil mein phir madad ki zarurat ho to nayi request deni hogi.
- Through direct purchase and delivery of items.
- Through vendor or supplier arrangements.
- Through approved service providers when required.
- Seedha saman kharid kar aur deliver karke.
- Vendor ya supplier arrangements ke zariye.
- Approved service providers ke zariye jab zarurat ho.
- For transparency and internal records.
- These photos are for documentation only.
- Beneficiaries are not included in the photos.
- Transparency aur internal records ke liye.
- Yeh photos sirf documentation ke maqsad ke liye hoti hain.
- Beneficiary photos mein shamil nahi hota.
Communication & Updates
Communication Aur Updates
- Facebook Page.
- Website Assistance Form.
- Instagram.
- WhatsApp Channel and Community Group.
- Facebook Page.
- Website Assistance Form.
- Instagram.
- WhatsApp Channel aur Community Group.
- Through Facebook Page, Website, Instagram, WhatsApp Channel, and Community Group.
- Updates focus on awareness and guidance while maintaining beneficiary privacy.
- Facebook Page, Website, Instagram, WhatsApp Channel, aur Community Group ke zariye.
- Updates awareness aur guidance par mabni hoti hain aur privacy ka khayal rakha jata hai.
- To reduce scams and impersonation.
- To prevent misinformation.
- To avoid communication issues.
- Scams aur impersonation kam karne ke liye.
- Ghalat maloomat se bachne ke liye.
- Communication issues se bachne ke liye.
- Through Facebook Page, Website contact form, Instagram, or WhatsApp channels.
- Please include your name, case reference if applicable, and a clear explanation.
- Facebook Page, Website contact form, Instagram, ya WhatsApp channels ke zariye.
- Apna naam, case reference agar ho, aur wazeh tafseel zarur dein.
- Respectful communication is expected at all times.
- Disrespectful or abusive behavior may lead to strict action.
- Har waqt mohtaram rawayya aur adab se baat karna zaruri hai.
- Badtameezi ya abusive rawayya par sakht action liya ja sakta hai.
Official Channels
Stay connected with us through our official communication platforms.
Hamare Official Channels
Hamare official communication platforms ke zariye hum se jurein.
Need More Guidance?
Visit our Contact page or use the Assistance Form for further guidance, questions, or support.
Mazeed Rehnumai Chahiye?
Mazeed rehnumai, sawalat, ya support ke liye Contact page dekhein ya Assistance Form istemal karein.